Saturday, October 21, 2006

Dear Ms Rachel Dutchman,

Our most sincere apologies for your bad experience at popeyes. Upon receiving your comments, the staff in question has been cautioned to be more attentive and polite to our guests. Such behavior will not be tolerated, and disciplinary action will be taken to any who did not follow. In addition, trainings will be conducted on a regular basis. Please be assured that we will continually strive to provide better services to all our guests.

Once again, our apologies and thank you for taking time to bring your comments to our attention.

Best Regards,
Collin Lai
The Popeyes Team
SSP Singapore
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look what we've done, boy. but i certainly hope popeye's service will improve!

jiaying on 9:12 AM